MCC Manufacturing

Privacy Policy

1. Introduction
MCC Manufacturing ("we," "us," "our") is committed to protecting the privacy and security of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our services or website, you consent to the practices described in this policy.

2. Information We Collect
We collect personal information necessary to provide and improve our services and to communicate effectively with you. This may include:

  • Contact Information: Name, email address, phone number, business address.

  • Business Details: Company name, ABN/ACN, and project-related information.

  • Financial Information: Payment details, bank account information, transaction history.

  • Website Usage Information: IP address, browser type, pages visited, cookies, and other analytics data.

  • Communications: Correspondence via email, phone, or other channels.

3. How We Use Your Information
We use your personal information for the following purposes:

  • Service Delivery: To provide garment manufacturing, design consultation, pattern making, sampling, and related services.

  • Communication: To respond to inquiries, provide project updates, and offer customer support.

  • Billing and Payments: To process payments and manage your account.

  • Marketing: To send newsletters, promotional offers, and service updates. You may opt out at any time.

  • Website Improvement: To analyze and enhance website functionality and user experience.

  • Legal Compliance: To comply with laws, regulations, and lawful requests.

4. How We Share Your Information
We respect your privacy and do not sell or rent your personal information. We may share your information with:

  • Service Providers: Trusted third parties who assist us in delivering services (e.g., IT support, payment processors, fabric suppliers). They are contractually obligated to protect your data and use it only for specified purposes.

  • Legal Authorities: When required by law, regulation, or valid legal request.

  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of business assets.

5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.

6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined or to comply with legal and regulatory obligations. When no longer needed, data will be securely deleted or anonymized.

7. Your Rights
You have rights regarding your personal information, including:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Withdrawal of Consent: Where processing is based on consent, you can withdraw it at any time.

  • Opt-Out: Unsubscribe from marketing communications.

  • Data Portability: Request a copy of your information in a structured, machine-readable format.

  • Complaint: Lodge a complaint with the Office of the Australian Information Commissioner if you believe your privacy rights have been breached.

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze traffic. Cookies are small text files stored on your device. You can manage or disable cookies via your browser settings; however, this may affect website functionality.

9. Children’s Privacy
Our services and website are not intended for children under 16 years of age. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Privacy Policy
We may update this policy periodically. Changes take effect upon posting to our website. We encourage you to review this policy regularly.

11. Contact Us
If you have questions or requests concerning your personal information or this Privacy Policy, please contact:

MCC Manufacturing
4 Larwood Street, Upper Mount Gravatt
Queensland, Australia 4122
Phone: 0428 095 380
Email: info@mccmanufacturing.com

12. Governing Law
This Privacy Policy is governed by the laws of the State of Queensland, Australia. Any disputes related to this policy will be subject to the exclusive jurisdiction of the courts of Queensland.

13. Acceptance
By engaging with MCC Manufacturing or using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy and the collection, use, and disclosure of your personal information as described.